AIA Privacy Policy Statement

 

AIA takes the privacy and security of your personal information very seriously.  We are committed to using any information you give us in a responsible manner. We highly value all of our customers and want to provide you with secure online experience.

This Privacy Statement describes how we collect and use your information and gives you options as to how we use it.  We suggest that you review this Privacy Statement periodically as we may update it from time to time.  This policy was last updated on  August 11, 2018.

 

What kind of data is collected?

When you make a purchase through a  AIA eStore or website, we collect information that identifies an individual or that can be reasonably associated with a specific person or entity, such as a name, contact information, Internet (IP) address and information about an individual's purchases and online shopping. You may decline to submit personal information to any of our services, in which case  AIA may not be able to offer those services to you.  Credit card and other payment account information may be collected and are maintained securely in encrypted form by Authorize.Net , a third party processor.

When you visit our website, we collect your Internet service provider’s address, the webpage from which you came, and a record of your activity on our site.  We also collect the information you provide to us when you register, activate an account, fill out a survey or questionnaire, or contact us.  You may either opt in or opt out of certain services offered on the website.  This may limit your use of certain services.

 AIA websites use cookies, or small data files, that reside on and uniquely identify your computer in our database.  Some examples of the data we store in our database includes your account preferences, items added to your shopping cart, user-specific information on pages accessed, and previous visits to our site. Through cookies we may alert you to new areas that we think might be of interest to you when you return to our site, record past activity at our site or, customize Web page content. Your information is stored in a safe and secure database.  We do not use cookies to store any of your personal or financial information on your computer.

You have a choice to refuse cookies, however some services and/or functions may not work properly.  By accepting a  AIA cookie you allow us to maintain the preferences stored in your  AIA account and process your order.

You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.How is your data used?

The information we receive allows us to personalize our product offer and your experience.  It also enables us to process your purchases, confirm orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with information.

The information you supply to us is added to our client database.  You may receive periodic contact from us about new products and services, discounts, promotions or upcoming events.

In some cases, we use third party companies to help us provide our products and services, to assist us in managing customer information, to fulfill promotions and to communicate with you.  Some of these companies are given access to some or all of the information you provide to us, and some may use cookies on our behalf.  These companies are contractually-restricted from using your information in any manner other than in helping us to provide you with the products and services available from  AIA.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.  We may do so when: (1) permitted or required by law or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions or, (3) investigating fraud which has already taken place.  The information is not provided to these entities or companies for marketing purposes.

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes on the privacy page of our website to notify you of these changes.  You should check our website periodically for more information on how we use the data we collect.  If there is a material change in the manner in which we use data that we collect, we will update this Privacy Statement to reflect these changes.